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Frequently Asked Questions
What is Viviscal?
Viviscal is a unique dual-action hair care system of products that promote healthy hair growth* from the inside and gorgeous, thicker looking hair on the outside.
Viviscal’s scientifically formulated range of products promote healthy hair growth* from the inside (Viviscal Extra Strength dietary supplements) plus gorgeous hair on the outside (Gorgeous Growth Densifying Elixir, Densifying Shampoo and Densifying Conditioner), and provide thicker looking hair in seconds (Conceal & Densify Volumizing Fibers).
Viviscal is backed by over 25 years of continuous research and development, and Viviscal supplements have been proven effective in seven clinical trials. Viviscal has been sold in 43 countries, and is recommended by top media outlets, celebrities, doctors and hairstylists.
Which Viviscal product is right for me?
For those looking for thicker hair growth* from within, Viviscal Extra Strength dietary supplement nourishes follicles with the proprietary marine complex AminoMar®, plus a blend of vitamins and minerals, including Biotin, Niacin, Zinc and Vitamin C. This vitamin supplement has been clinically proven to promote the growth* of existing hair in three to six months.
For thicker looking, gorgeous hair, use Viviscal Gorgeous Growth Densifying Shampoo, Conditioner and Elixir. The Gorgeous Growth Densifying range nourishes thicker looking hair with the exclusive complex Ana:Tel™ plus Biotin, Keratin and Zinc. Cleanse with Densifying Shampoo and follow with moisturizing Densifying Conditioner. Then, style wet or dry hair with Densifying Elixir, which is the ultimate, lightweight leave-in treatment for thicker looking hair.
For an instant solution for thicker looking hair or to cover thinning hair in seconds, comb in Viviscal Conceal & Densify Volumizing Fibers. The microscopic fibers have an electrostatic coating so they cling to each individual hair, building the appearance of natural-looking thickness in seconds. The unique, easy-to-use Precision Comb Applicator applies fibers exactly where they’re needed. Fibers stay on all day and wash out easily with shampoo.
For men who want to reduce thinning hair and promote hair growth*, visit ViviscalMan.com for hair growth* and hair care products formulated for men
How do Viviscal dietary supplements work?
Viviscal dietary supplements are scientifically formulated with the proprietary AminoMar® marine complex to nourish thinning hair and promote existing hair growth*. Find more information on how Viviscal supplements work.
Is Viviscal FDA-approved?
Viviscal Extra Strength is a clinically proven, drug free nutraceutical that conforms to FDA requirements for dietary supplements.
Will Viviscal dietary supplements work for me?
Viviscal dietary supplements promote the growth* of existing hair and nourish hair from within. There are many factors that can cause of hair loss and we recommend that you consult your physician for a diagnosis of the specific causes of your hair loss. In clinical studies, Viviscal Extra Strength has been shown to be effective, including in a recent double-blind, placebo-controlled study in which women had a 39% reduction in hair shedding and a 32% increase in the number of terminal hairs after three months. See details of the most recent clinical studies conducted on Viviscal.
How long will it take to see results of Viviscal dietary supplements?
Viviscal dietary supplements work in four stages over a six-month period. Users may notice a difference in as little as three or four months.
- Stage 1 - Hair follicles are nourished through the consistent intake of nutrients and the marine complex AminoMar in each tablet.
- Stage 2 - Thin and wispy hair is strengthened through continued nourishment.
- Stage 3 - Breakage and thinning continue to decline as the tablets encourage the growth* of existing hair.
- Stage 4 - Hair becomes stronger, healthier and more vibrant.
Are Viviscal dietary supplements suitable for everyone?
Viviscal dietary supplements are suitable for both men and women over the age of 18, of all hair types. Viviscal supplements are not suitable for children under age 18, for those with an allergy to fish or shellfish, or for women who are pregnant or breastfeeding. It is always advisable to consult your doctor before beginning any dietary supplement regimen.
Are there negative side effects associated with Viviscal dietary supplements?
Viviscal is a drug free dietary supplement that contains some ingredients of natural origins. However, Viviscal is not recommended for those with an allergy to fish or shellfish, or for women who are pregnant or breastfeeding. If you have known intolerances or allergies, please review the ingredients in Viviscal Extra Strength prior to taking the supplements.
What are the ingredients in Viviscal products?
The ingredients in each Viviscal product are listed in the ‘Guide & Ingredients’ tab on that product’s page on www.Viviscal.com. Links to each product page are in the ‘For Women’ menu in the header above.
Will Viviscal supplements interfere with medications?
Viviscal supplements are 100% drug free. However, if you have specific questions related to the medications you are taking, it is always advisable to consult your doctor before beginning any dietary supplement regimen. You will find the complete list of ingredients in Viviscal Extra Strength in the ‘Guide & Ingredients’ tab on its product page.
Do Viviscal supplements contain drugs such as Minoxidil or Finasteride?
No. Viviscal is 100% drug free.
What is the AminoMar marine complex?
AminoMar is a proprietary marine complex available exclusively in Viviscal hair growth* supplements. In the 1980’s, a professor from Scandinavia discovered that the Inuits’ great hair and skin was the result of their fish- and protein-rich diet. He isolated the key protein molecules in their diet and it was from these origins that AminoMar was created. Since then, Viviscal has been tried and tested by clinicians around the world.
How many Viviscal supplements are in one box?
A one-month supply of Viviscal contains 60 tablets. A three-month pack of Viviscal contains 180 tablets. For best results, we recommend that you take two tablets each day (one in the morning, one in the evening) with food and water for a minimum of three months. For best results, take two tablets daily for six months.
Do you currently offer any coupons, discounts or promotions?
Sign up for Viviscal Elite to receive low prices, free gifts, free shipping and convenient auto-shipments of a 3-month supply of Viviscal delivered to your door every 90 days to help keep your hair on track. Viviscal Elite Kits start as low as $39.99 per month.
Sign up to receive manufacturer coupons and promotions by email at the Viviscal Coupons page.
What type of credit cards do you accept?
Currently, we accept Visa, American Express, Discover and MasterCard.
Can I pay by check?
Yes. If you prefer to pay by check, please place your order by phone at our Customer Care Team at 888-444-9073. Then send your payment to the address below. Please note that your order will not be processed until your check is received. Send checks to:
- Lifes2good, Inc.
- 7850 Ruffner Ave.
- Van Nuys, CA 91406
How do I sign up for auto shipments?
We know you’re busy. Sign up for Viviscal Elite to receive a three-month supply of Viviscal Extra Strength delivered for free to your door every 90 days, to help you keep your hair on track.
You may sign up for the Viviscal Elite auto-shipment program on the Viviscal Elite page or by calling 888-444-9073.
How do I cancel auto shipments?
You may cancel auto shipments at any time by calling our Customer Care Team at 888-444-9073. Customer Care advisers can modify or cancel all future shipments that have not yet been processed.
Where can I buy Viviscal products in store?
In addition to the Viviscal website, Viviscal products are sold worldwide, including in major U.S. retailers such as drugstores, supermarkets and beauty suppliers. To find the Viviscal retailer nearest you, visit our Retail Locator.
How much is shipping?
We offer FREE SHIPPING on online orders of $119.97 or more. For orders of less than $119.97, we offer flat-rate shipping of $6.95. Order online here.
Where is my order?
When you place an order and provide an email address, you will receive a confirmation email containing your order number. After your order has shipped, you will receive a notification email with your tracking number. If you prefer not to provide an email address, please call 888-444-9073 to receive order tracking information by phone.
How long will it take for my order to arrive?
With regular shipping, orders arrive within 7-10 business days. Rush shipping of three days is available for select payment options through the Viviscal Elite program. Rush shipping is not available to PO Boxes.
How is my order being shipped?
Shipping methods may vary. Refer to your shipping confirmation email for tracking information.
I would like to return my product. Where should I send it?
If you are not satisfied with a Viviscal product for any reason, we offer a 90-day money back guarantee. Simply call 888-444-9073 for a return shipping label and return instructions. Return the unused portion within 90 days of receipt for a full refund, less shipping & handling. Please note that our money back guarantee is valid only for Viviscal products purchased directly from Viviscal via Viviscal.com or via our call center.
What if the product doesn’t work?
Because we are so confident in Viviscal, we offer a 90-day money back guarantee on all Viviscal products. If you’re not completely satisfied with your purchase, simply return it within 90 days of receipt for a full refund of the purchase price, less shipping and handling. For return instructions and full details, see our Shipping & Return Information.
Where can I buy Viviscal Man?
Viviscal Man is a clinically researched, drug free dietary supplement specially formulated to promote men’s hair growth*. To purchase Viviscal Man, visit www.ViviscalMan.com.
Where can I buy Viviscal Professional?
Viviscal Professional dietary supplement is only available from salons, doctors and spas. Visit www.ViviscalProfessional.com for more information and to find a retailer near you.
Do you have additional questions not answered here?
Please call our Customer Care line at 888-444-9073 and we will be happy to assist you.