Viviscal Rewards FAQs

Viviscal Rewards is a loyalty rewards program that benefits its members with points every time they shop. Members earn 1 point for every dollar spend and they can redeem those points for either credits off their next purchase or special free gifts with purchase. Members can also earn points by performing certain actions such as writing a review, referring a friend, following us on social media, etc.

$1 spent = 1 point. Additional bonus points can be earned by completing certain actions such as following us on social media, leaving reviews, or referring a friend! To view how many points you have accumulated, sign into your Viviscal Rewards account and visit your Account details.

Yes, points will expire after 12 months of inactivity. Account inactivity occurs when you do not earn or redeem points.

Enrollment is completely free! If you have an existing account, you’re all set to start earning points on every purchase after December 15, 2022. Create an account on and you’ll automatically be enrolled into Viviscal Rewards.

Log into your account in the top right navigation. You will see your point balance under Rewards.

We feature fan favorite Viviscal products as free gifts and change them several times throughout the year for continued surprise and delight!

No, they are not refundable or exchangeable.

At this time, you can only earn points by shopping at

Your friend must make a purchase of over $100 in order for you to receive your reward. Once your friend makes their purchase you will automatically receive 200 bonus points deposited directly into your Viviscal Rewards account.

Points are updated in your account automatically once your order is shipped. Points earned from bonus point opportunities, such as following on social media or leaving a review, should be reflected within 24 hours. If you have additional questions about point deposits, please contact our Hair Care Advisors at 888-444-9073.

There are three Viviscal Rewards levels. As you progress to a higher level, your benefits are more generous! Upon enrollment, Viviscal Rewards members are at the Bronze level. Once you have earned over 100 points, you will automatically be moved to the next level, Silver. Your benefits will apply automatically! Once you have earned over 200 points, you will automatically be moved to our VIP tier, Gold, and your new benefits will begin immediately.

At this time, Viviscal Rewards is only available to customers in the United States.